With the advent of online videos and ‘teardown’ guides for a large proportion of the laptops out there, many people will feel the urge to have a go themselves. How hard can it be, right? There are many types of repairs that you may be able to do yourself with some invested time and without much complication.

As easy as it can be made to look online, you’ll find that there is still an understanding and skill level required to conduct certain types of repairs, as well as having the right tools for the job. Unfortunately for us technicians, it takes more of our valuable time to rectify a repair that has gone wrong, than it would have done if we repaired it from it’s initial state. Because of this, our pricing may be a little higher than it would have been.

In some cases however, we will refuse the repair altogether as technicians generally don’t like to deal with electronics that have already been opened up by an unqualified individual. We have had cases where we have quoted a customer for a repair, found that it took a lot longer to complete because of a previous botched attempt that resulted in broken connectors inside, and we still had to honour our quoted price. We have also had other cases where we have been blamed for damage caused by the individual that had attempted a repair initially (or a previous technician), but tried to claim that we were responsible for the damage. In the end, we lose out. And if we do find signs of a previous repair that appears to have been performed by an unqualified individual, or signs of tampering, we won’t commence our repair and will contact you to collect your laptop. You won’t be charged.