“What a complete pleasure. Nimesh is one of the nicest people I have ever spoken to with great telephone manner. I am extremely unlucky with laptops and have been to Nimesh on more than one occasion. The first, my laptop was totally unresponsive and had nothing but a blue screen. I was worried I had lost everything and had no laptop. The laptop was a very old one and the hard drive had become corrupt. Nimesh managed to recover alot of my data and he was extremely helpful helping me buy my new laptop. He gave me lots of advice of good websites and makes of laptops and in the end I even had my new laptop delivered to his house where he signed for it, prepared the software, and even put my old data on it! I couldn’t have asked for more!
That was over a year ago and since then I have had a few problems with my newer laptop. Firstly, I thought I was being extra cautious by downloading two anti-virus but instead they worked against each other and resulted in disconnecting me from the internet. Nimesh identified this immediately and sorted the problem for a very cheap and reasonable price.
Currently, my laptop screen backlight isn’t working and Nimesh has put a temporary part in place for me so I can continue to do my dissertation, until the correct part has arrived in stock. He is not even charging me until the part has been fitted.
It’s not exactly ideal to be a loyal customer for laptop repair – I would rather have better luck with the damn things! but Nimesh is great, quick, affordable, reasonable and always efficent and polite.
When I leave Leicester and I am no longer a student here, I will probably still travel to Leicester to give him my business!”