On-Site Support Callout

Maintenance & Service

Your I.T. infrastructure may require periodic maintenance or service on-site. We can assist by visiting you ad-hoc or on a contracted schedule.

Hardware Repairs & Upgrades

You may require on-site repair and upgrade for a hassle-free resolution or if the hardware can’t leave your office/premises. Whatever the reason, we can come to your base to perform such tasks.

Software Installation & Configuration

Installation and configuration of software whether off-the-shelf or bespoke can be done on-site for you. In some situations, we may even be able to help remotely, reducing on-site time (and reducing your costs) or even eradicating the need for a callout.

Computer Installation & Setup

If you need computers or other I.T. hardware installing and setting up at your office/premises, we can come on-site and set everything up for you, including the installation of attached devices such as printers, scanners, multi-function copiers, input devices, etc.

Data Network & Internet Troubleshooting

We can come to you to diagnose and repair almost any type of data networking based, or a loss of internet issue. Some common issues are intermittent connections, data corruption, slow networking speeds, networked devices such as printers not working correctly, file sharing issues, etc.

Repair Existing Data Network Infrastructure

Broken wall ethernet sockets, intermittent connections, network glitches, packet loss or corruption, wireless issues, are just some of the problems that we can tackle. We have the capability to diagnose and fix many issues on-site.

We can also add new cable runs or re-route existing runs, as well as install an entirely new data network or upgrade an existing data network – please see our Data Networking page as pricing differs for these services.