Our turnaround on repairs can vary depending on the type of repair – we will always give you an accurate turnaround when we quote you, but as a rough guideline:
– Software related repairs usually take between 1 to 2 working days (in many cases including Saturday as a working day).
– Hardware related repairs can take anything between 1 to 5 working days (weekends excluded) due to delivery of ordered parts and the uncertainty associated with delivery time. We do stock a lot of common parts, and have access to next working day delivery with many items, therefore for common hardware repairs you will be looking at no longer than a couple of days.
Throughout the year we may be enduring a busier period and the turnaround time may be longer than normal – we will always do our best to let you know of this when we quote you or when you are arranging a drop-off with us.