Do your prices include VAT?
Although we are a registered business, we are currently not VAT registered – all of our pricing is exclusive of VAT.
Do you issue a receipt or invoice?
Apr 6, 2016
We issue an invoice to all of our customers, whether private individuals or business customers. For private individuals, we will ensure that we take your details for the invoice in advance (either on drop-off or collection) – we will require a full name, address, contact number, and an email address...
What payment methods do you accept?
Apr 6, 2016
For private individuals, it is a strict ‘payment-on-collection’ policy. We don’t have card processing facilities at this moment, however aside from a cash payment (the most convenient method) there are a few methods that you can use to pay us with, such as a direct bank transfer, the Barclays Pingit app, or...
Am I able to collect my computer, but pay for the repair later?
Apr 6, 2016
For private individuals, it is a strict ‘payment-on-collection’ policy. We don’t have card processing facilities at this moment, however aside from a cash payment (the most convenient method) there are a few methods that you can use to pay us with, such as a direct bank transfer, the Barclays Pingit app, or...
I received a lower price elsewhere for my repair. Do you price-match?
Apr 5, 2016
We price-match at our discretion, and the reason for this is because quality of repair can vary between technicians. We will ask for the details that you received from the competitor regarding the repair. For example, two car mechanics performing the same repair; one mechanic may have a better quality/standard of work...