This can be tricky with some laptop brands and model lines. Usually you’d find this information beneath the laptop on a label or sticker. You may also find this information on a display sticker located on the laptop’s palmrest area. You will always find it on a sticker located on the...
We issue an invoice to all of our customers, whether private individuals or business customers. For private individuals, we will ensure that we take your details for the invoice in advance (either on drop-off or collection) – we will require a full name, address, contact number, and an email address...
Due to our congested workflow of which a large proportion involves business customers, it’s simply not viable for us to offer free pick-up and drop-off services without taking payment for this extra service due to time taken and the possible disruption it can cause, especially to our business customers. We are a...
We provide a drop-off service to business customers at additional cost, and can do the same for private individuals too if you find yourself inconvenienced and can’t get your computer picked up from us. Please let us know if you require this service and we will quote you for drop-off depending on your...
We provide a pick-up service to business customers at additional cost, and can do the same for private individuals too if you find yourself inconvenienced and can’t get your computer dropped off to our premises. Please let us know if you require this service and we will quote you for pick-up...
Our turnaround on repairs can vary depending on the type of repair – we will always give you an accurate turnaround when we quote you, but as a rough guideline: – Software related repairs usually take between 1 to 2 working days (in many cases including Saturday as a working day). – Hardware...
Warranty periods on our repairs differ depending on repair type and the components we have replaced. Components that endure a lot of wear and tear by the end-customer (such as power sockets, hinges, keyboards, motherboard-mounted ports, generally anything mechanical) we will warrant at lower periods. The most common warranty length...
We price-match at our discretion, and the reason for this is because quality of repair can vary between technicians. We will ask for the details that you received from the competitor regarding the repair. For example, two car mechanics performing the same repair; one mechanic may have a better quality/standard of work...
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Leicester Based Laptop, PC and Apple® Mac Repair, Service and Upgrade
Business I.T. Support & Maintenance, Data Networking, On-Site Support Callouts